Quality Management
This is an archived copy of the 2020-2021 catalog. To access the most recent version of the catalog, please visit https://hctcatalog.hct.ac.ae.
Admission to Program
Admission to the program is explained in the HCT Admission Policy described in the Academic Policies section of this Catalog.
Program Mission
The Bachelor of Quality Management program seeks to produce graduates able to function effectively in managerial and practitioner roles in the specialized field of Quality Management. Graduates will have the skills, values and ability to explain, analyze and evaluate complex Quality Management processes in local and global contexts, while demonstrating the ability to work independently, or in teams, to think critically, solve problems, make recommendations for improvements, and use advanced Quality Management tools.
Program Description
The Bachelor of Quality Management degree responds to increased employer demand for professionals with a solid background in operational techniques in manufacturing and service-oriented companies, combined with qualifications in the area of quality and business excellence. Quality management is integral to any organization that aims to offer superb products and services, and gain the trust and loyalty of its customer base.
The program offers two distinct concentrations – Lean Management and Statistical Analysis:
For the Lean Management concentration, students take – SLM 4013, QMT 4053, QMT 4123, QMT 4143 and QMT 4153 elective courses
For the Statistical Analysis concentration, students take – MGT 4043, QMT 4033, QMT 4113, QMT 4123 and QMT 4133 elective courses.
Upon the successful completion of 117 credits, students may commence their Research Project (QMT 4203).
Students will have the option to graduate with a Higher Diploma in Quality Management upon the successful completion of 102 credits inclusive of the two internship courses.
Program Goals
To develop graduates who possess the
- Current knowledge and understanding of key areas of the Quality Management field, their interrelationship and application.
- Ability to use the Quality Management tools, think critically, and conduct applied research.
- Necessary key success skills in business.
- In depth knowledge of the Quality Management field and its interrelationship and application across business environments.
Program Learning Outcomes
Degree Level
Students will be able to…
- Demonstrate knowledge of functional business areas.
- Utilize tools to solve problems in quality management.
- Conduct research and critically evaluate arguments, abstract concepts and data, to examine issues in Quality Management.
- Demonstrate self-development and the ability to work independently and in teams.
- Apply ethical principles to decisions made in global and local contexts, including issues related to sustainability and societal responsibility.
- Utilize effective oral and written Arabic and English communication in business.
- Apply business principles utilizing technology to various real-world situations.
Higher Diploma Level
Students will be able to…
- Demonstrate knowledge of Quality Management principles, concepts and tools.
- Use appropriate tools to solve problems in quality management contexts.
- Conduct research and examine arguments, concepts and data, to assess issues in Quality Management.
- Demonstrate self-development and the ability to work independently and in teams.
- Make ethical decisions in global and local Quality Management contexts, including issues related to sustainability and societal responsibility.
- Effectively communicate in Arabic and English in both oral and written forms in business contexts.
Completion Requirements
Bachelor of Quality Management
Students must successfully complete a minimum of 132 credits, including:
Code | Title | Credit Hours |
---|---|---|
Business Core Courses | 54 | |
Quality Management Core Courses | 30 | |
Quality Management Elective Courses | 15 | |
General Studies | 33 | |
Total Credit Hours | 132 |
Higher Diploma in Quality Management Exit Option
Students must successfully complete a minimum of 102 credits, including:
Code | Title | Credit Hours |
---|---|---|
Business Core Courses | 54 | |
Quality Management Courses | 18 | |
General Studies | 30 | |
Total Credit Hours | 102 |
Code | Title | Credit Hours |
---|---|---|
Business Core Courses | ||
Required Credits: 54 | ||
ACC 1003 | Fundamentals of Financial Accounting | 3 |
ACC 1103 | Managerial Accounting | 3 |
BIS 3003 | Business Information Systems | 3 |
ECO 1003 | Microeconomics | 3 |
ECO 1103 | Macroeconomics | 3 |
FIN 2003 | Financial Management | 3 |
INT 2156 | Business Internship I | 6 |
INT 3156 | Business Internship II | 6 |
LAW 3103 | Business and Commercial Law | 3 |
MGT 1003 | Principles of Management | 3 |
MGT 2103 | Organizational Behaviour | 3 |
MGT 3003 | Business Ethics and Corporate Governance | 3 |
MGT 3103 | Business Simulation and Project Management | 3 |
MRK 1103 | Principles of Marketing | 3 |
OPM 2103 | Operations Management | 3 |
STS 2003 | Business Statistics | 3 |
Quality Management Core Courses | ||
Required Credits: 30 | ||
HRM 3013 | Organisational Change Management | 3 |
QMT 2003 | Total Quality Management | 3 |
QMT 2103 | Quality Standards and Excellence Models | 3 |
QMT 3003 | Quality Management Tools | 3 |
QMT 3013 | Business Process Management | 3 |
QMT 4003 | Service Quality Management | 3 |
QMT 4013 | Advanced Strategic Management | 3 |
QMT 4103 | Project Management | 3 |
QMT 4203 | Quality Management Research Project | 3 |
STS 3113 | Advanced Statistical Models | 3 |
Quality Management Elective Courses | ||
(For Students not pursuing a Concentration) | ||
Required Credits: 15 | ||
MGT 4043 | Management Science | 3 |
QMT 4033 | Statistical Quality Control I | 3 |
QMT 4053 | Lean Management | 3 |
QMT 4113 | Experimental Design | 3 |
QMT 4123 | Six Sigma | 3 |
QMT 4133 | Statistical Quality Control II | 3 |
QMT 4143 | Value Stream Management | 3 |
QMT 4153 | Quality Auditing | 3 |
SLM 4013 | Supply Chain Operations Planning and Control | 3 |
General Studies | ||
Required Credits: 33 | ||
English, Arabic or other Languages | ||
Required Credits: 12 | ||
Humanities or Arts | ||
Required Credits: 3 | ||
Information Technology or Mathematics | ||
Required Credits: 6 | ||
The Natural Sciences | ||
Required Credits: 3 | ||
The Social or Behavioral Sciences | ||
Required Credits: 9 |
Concentrations
Concentration Name: Lean Management Concentration
Total Credit Hours: 15
Concentration Curriculum:
Code | Title | Credit Hours |
---|---|---|
QMT 4053 | Lean Management | 3 |
QMT 4123 | Six Sigma | 3 |
QMT 4143 | Value Stream Management | 3 |
QMT 4153 | Quality Auditing | 3 |
SLM 4013 | Supply Chain Operations Planning and Control | 3 |
Concentration Code: LMG |
Concentration Electives:
Concentration Name: Statistical Analysis Concentration
Total Credit Hours: 15
Concentration Curriculum:
Code | Title | Credit Hours |
---|---|---|
MGT 4043 | Management Science | 3 |
QMT 4033 | Statistical Quality Control I | 3 |
QMT 4113 | Experimental Design | 3 |
QMT 4123 | Six Sigma | 3 |
QMT 4133 | Statistical Quality Control II | 3 |
Concentration Code: STA |
Concentration Electives:
Description | Data |
---|---|
Total Required Credits | 132 |
Maximum Duration of Study | 6 years |
Minimum Duration of Study | 4 years |
Cost Recovery Program | No |
Program Code | BUQMT |
Major Code | QMT |
Recommended Sequence of Study
Year 1 | ||
---|---|---|
Semester 1 | Credit Hours | |
ACC 1003 | Fundamentals of Financial Accounting | 3 |
ECO 1003 | Microeconomics | 3 |
LSM 1003 | Applied Mathematics | 3 |
LSS 1003 | Life and Future Skills | 3 |
MGT 1003 | Principles of Management | 3 |
Credit Hours | 15 | |
Semester 2 | ||
ACC 1103 | Managerial Accounting | 3 |
ECO 1103 | Macroeconomics | 3 |
LSC 1103 | Professional Communication and Reporting | 3 |
LSS 1123 | Basic Research Methods | 3 |
MRK 1103 | Principles of Marketing | 3 |
Credit Hours | 15 | |
Year 2 | ||
Semester 3 | ||
BUS 2403 | Innovation and Entrepreneurship | 3 |
FIN 2003 | Financial Management | 3 |
ICT 2013 | Computational Thinking and Coding | 3 |
QMT 2003 | Total Quality Management | 3 |
STS 2003 | Business Statistics | 3 |
Credit Hours | 15 | |
Semester 4 | ||
AES 1003 | Emirati Studies | 3 |
LSN 1113 | Introduction to Sustainability | 3 |
MGT 2103 | Organizational Behaviour | 3 |
OPM 2103 | Operations Management | 3 |
QMT 2103 | Quality Standards and Excellence Models | 3 |
Credit Hours | 15 | |
Summer | ||
INT 2156 | Business Internship I | 6 |
Credit Hours | 6 | |
Year 3 | ||
Semester 5 | ||
BIS 3003 | Business Information Systems | 3 |
LSC 2223 | Future Skills Capstone | 3 |
MGT 3003 | Business Ethics and Corporate Governance | 3 |
QMT 3003 | Quality Management Tools | 3 |
QMT 3013 | Business Process Management | 3 |
Credit Hours | 15 | |
Semester 6 | ||
AES 1013 | Arabic Communications I | 3 |
HRM 3013 | Organisational Change Management | 3 |
LAW 3103 | Business and Commercial Law | 3 |
MGT 3103 | Business Simulation and Project Management | 3 |
STS 3113 | Advanced Statistical Models | 3 |
Credit Hours | 15 | |
Summer | ||
INT 3156 | Business Internship II | 6 |
Higher Diploma in Quality Management Exit | ||
Credit Hours | 6 | |
Year 4 | ||
Semester 7 | ||
AES 1033 | Islamic Culture | 3 |
QMT 4003 | Service Quality Management | 3 |
QMT 4013 | Advanced Strategic Management | 3 |
2 Elective Courses | 6 | |
Credit Hours | 15 | |
Semester 8 | ||
QMT 4103 | Project Management | 3 |
QMT 4203 | Quality Management Research Project | 3 |
3 Elective Courses | 9 | |
Credit Hours | 15 | |
Total Credit Hours | 132 |
Adel Zairi, Ph.D., University of Nottingham – United Kingdom, Quality Management
Aleksandra Zivaljevic, Ph.D., University of Belgrade – Serbia, Quality Management
Alfred Miller, Ph.D., Northcentral University - United States of America, Quality Management / E-Commerce
Amal Hazeem Saeed Hazeem Al Masafri, Master of Business Administration, University of Wollongong - United Arab Emirates, Quality Management
Anupama Rajasekharan Nair, Master of Business Administration, Bharathiar University – India, Quality Management / Human Resource Management
Ayman Talib, Ph.D., Argosy University - United States of America, Quality Management / Computer Science
Emad Masoud, Ph.D., Amman Arab University - Saudi Arabia, Quality Management / Marketing
Eman Zabalawi, Masters - Total Quality Management, University of Leicester - United Kingdom, Quality Management
Gabor Andrasi, Ph.D., Nottingham Trent University – United Kingdom, Quality Management
Hajer Mohamed Hassan Morad, Masters - Organizational Excellence, Hamdan Bin Mohammed E-University - United Arab Emirates, Quality Management
Hector Iweka, Ph.D., Capella University - United States of America, Quality Management
Hussain Ali Hayder Mohamed Alshaikh Jaafar Alnumairy, Masters Criminology & Criminal Justice, Griffith University – Australia, Quality Management
Jaishree Asarpota, Masters - Strategic Focus, Heriot-Watt University - United Kingdom, Quality Management
James Harris, Ph.D., Grenoble Ecole de Management – France, Quality Management
Jane Bourne, Master of Law, University College of London - United Kingdom, Quality Management
Lim Ngat Chin, Ph.D., Monash University – Australia, International Business
Malini Nair, Master of Business Administration, Birla Institute of Technology – India, Quality and Marketing
Mamie Griffin, Ph.D., University of Southern Mississippi - United States of America, Quality / Human Resource Management
Mansoor Khwaja, Ph.D., Andhra University – India, Human Resource Management / Commerce
Michael Westlund, Master of Marketing, Thunderbird School of Global Management – United States of America, International Management
Mirjana Sejdini, Ph.D., University of Tirana - Albania, Quality Management / Economics
Mohammad Quasem, Masters in International Business & Marketing, University of London – United Kingdom, Quality Management
Nathan Kawansson, Ph.D., Polish Academy of Sciences – Poland, Quality Management
Nizar Mansour, Ph.D., Tunis University – Tunisia, Quality / Human Resource Management
Roudaina Houjeir, Ph.D., Mediterranean University Podgorica – Montenegro, Quality Management
Safwat Al Tal, Ph.D., University of Salento – Italy, Logistics & Supply Chain Management / E-Business
Sean Seery, Master of Business Administration, University College Dublin – Ireland, Quality Management / International Business
Shahira El Alfy, Ph.D/BDA, British University in Dubai/Arab Academy for Science and Technology – Egypt, Marketing/ Education Management/Business Analytics
Suzan Abuhalawah, Master of Business Administration, Jordan University for Science & Tech. – Jordan, Quality Management / Business Administration
Tabani Ndlovu, Ph.D., Oxford Brookes University - United Kingdom, Quality Management / Marketing
Tamilselvan Mahalingam, Master of Business Administration, University of Madras – India, Quality Management / Business