Quality Management

Admission to Program

Admission to the program is explained in the HCT Admission Policy described in the Academic Policies section of this Catalog.

Program Mission

The Bachelor of Quality Management program seeks to produce graduates able to function effectively in managerial and practitioner roles in the specialized field of Quality Management. Graduates will have the skills, values and ability to explain, analyze and evaluate complex Quality Management processes in local and global contexts, while demonstrating the ability to work independently, or in teams, to think critically, solve problems, make recommendations for improvements, and use advanced Quality Management tools.

Program Description

The Bachelor of Quality Management degree responds to increased employer demand for professionals with a solid background in operational techniques in manufacturing and service-oriented companies, combined with qualifications in the area of quality and business excellence. Quality management is integral to any organization that aims to offer superb products and services, and gain the trust and loyalty of its customer base.

The program offers two distinct concentrations – Lean Management and Statistical Analysis:

For the Lean Management concentration, students take – SLM 4013, QMT 4053, QMT 4123, QMT 4143 and QMT 4153 elective courses

For the Statistical Analysis concentration, students take – MGT 4043, QMT 4033, QMT 4113, QMT 4123 and QMT 4133 elective courses.

Upon the successful completion of 117 credits, students may commence their Research Project (QMT 4203).

Students are eligible for a one year Work Experiential Learning experience during their study.

Program Goals

To develop graduates who possess the

  • Current knowledge and understanding of key areas of the Quality Management field, their interrelationship and application.
  • Ability to use the Quality Management tools, think critically, and conduct applied research.
  • Necessary key success skills in business.
  • In depth knowledge of the Quality Management field and its interrelationship and application across business environments.

Program Learning Outcomes

Degree Level

Students will be able to

  1. Demonstrate knowledge of functional business areas.
  2. Utilize tools to solve problems in quality management.
  3. Conduct research and evaluate arguments, concepts, and data in Quality Management.
  4. Demonstrate self-development and the ability to work independently and in teams.
  5. Apply ethical principles to decisions made in global and local contexts, including issues related to sustainability and societal responsibility.
  6. Utilize effective oral and written Arabic and English communication in business.
  7. Apply business principles utilizing technology to various real-world situations.

Completion Requirements

Bachelor of Quality Management 

Students must successfully complete a minimum of 132 credits, including:

Business Core Courses54
Quality Management Core Courses30
Quality Management Elective Courses15
General Studies33
Total Credit Hours132
Business Core Courses
Required Credits: 54
ACC 1003Fundamentals of Financial Accounting3
ACC 1103Managerial Accounting3
BIS 3003Business Information Systems3
ECO 1003Microeconomics3
ECO 1103Macroeconomics3
FIN 2003Financial Management3
INT 2156Business Internship I6
INT 3156Business Internship II6
LAW 3103Business and Commercial Law3
MGT 1003Principles of Management3
MGT 2103Organizational Behaviour3
MGT 3003Business Ethics and Corporate Governance3
MGT 3103Business Simulation and Project Management3
MRK 1103Principles of Marketing3
OPM 2103Operations Management3
STS 2003Business Statistics3
Quality Management Core Courses
Required Credits: 30
HRM 3013Organisational Change Management3
QMT 2003Total Quality Management3
QMT 2103Quality Standards and Excellence Models3
QMT 3003Quality Management Tools3
QMT 3013Business Process Management3
QMT 4003Service Quality Management3
QMT 4013Advanced Strategic Management3
QMT 4103Agile Project Management3
QMT 4203Quality Management Research Project3
STS 3113Advanced Statistical Models3
Quality Management Elective Courses
(For Students not pursuing a Concentration)
Required Credits: 15
BNA 4113Applied Data Analytics and Reporting3
MGT 4043Management Science3
QMT 4033Statistical Quality Control I3
QMT 4053Lean Management3
QMT 4113Experimental Design3
QMT 4123Six Sigma3
QMT 4133Statistical Quality Control II3
QMT 4143Value Stream Management3
QMT 4153Quality Auditing3
General Studies
Required Credits: 33
English, Arabic or other Languages
Required Credits: 12
Humanities or Arts
Required Credits: 3
Information Technology or Mathematics
Required Credits: 6
The Natural Sciences
Required Credits: 3
The Social or Behavioral Sciences
Required Credits: 9


Concentration Name: Lean Management Concentration
Total Credit Hours: 15
Concentration Curriculum:
BNA 4113Applied Data Analytics and Reporting3
QMT 4053Lean Management3
QMT 4123Six Sigma3
QMT 4143Value Stream Management3
QMT 4153Quality Auditing3
Concentration Code: LMG

Concentration Name: Statistical Analysis Concentration
Total Credit Hours: 15
Concentration Curriculum:
MGT 4043Management Science3
QMT 4033Statistical Quality Control I3
QMT 4113Experimental Design3
QMT 4123Six Sigma3
QMT 4133Statistical Quality Control II3
Concentration Code: STA

Description Data
Total Required Credits 132
Maximum Duration of Study 6 years
Minimum Duration of Study 4 years
Cost Recovery Program No
Program Code BUQMT
Major Code QMT

Recommended Sequence of Study

Plan of Study Grid
Year 1
Semester 1Credit Hours
ACC 1003 Fundamentals of Financial Accounting 3
ECO 1003 Microeconomics 3
LSM 1003 Applied Mathematics 3
LSS 1003 Life and Future Skills 3
MGT 1003 Principles of Management 3
 Credit Hours15
Semester 2
ACC 1103 Managerial Accounting 3
ECO 1103 Macroeconomics 3
LSC 1103 Professional Communication and Reporting 3
LSS 1123 Basic Research Methods 3
MRK 1103 Principles of Marketing 3
 Credit Hours15
Year 2
Semester 3
BUS 2403 Innovation and Entrepreneurship 3
FIN 2003 Financial Management 3
ICT 2013 Computational Thinking and Coding 3
QMT 2003 Total Quality Management 3
STS 2003 Business Statistics 3
 Credit Hours15
Semester 4
AES 1003 Emirati Studies 3
LSN 1113 Introduction to Sustainability 3
MGT 2103 Organizational Behaviour 3
OPM 2103 Operations Management 3
QMT 2103 Quality Standards and Excellence Models 3
 Credit Hours15
INT 2156 Business Internship I 6
 Credit Hours6
Year 3
Semester 5
BIS 3003 Business Information Systems 3
LSC 2223 Future Skills Capstone 3
MGT 3003 Business Ethics and Corporate Governance 3
QMT 3003 Quality Management Tools 3
QMT 3013 Business Process Management 3
 Credit Hours15
Semester 6
AES 1013 Arabic Communications 3
HRM 3013 Organisational Change Management 3
LAW 3103 Business and Commercial Law 3
MGT 3103 Business Simulation and Project Management 3
STS 3113 Advanced Statistical Models 3
 Credit Hours15
INT 3156 Business Internship II 6
 Credit Hours6
Year 4
Semester 7
AES 1033 Islamic Culture 3
QMT 4003 Service Quality Management 3
QMT 4013 Advanced Strategic Management 3
2 Elective Courses 6
 Credit Hours15
Semester 8
QMT 4103 Agile Project Management 3
QMT 4203 Quality Management Research Project 3
3 Elective Courses 9
 Credit Hours15
 Total Credit Hours132

Adel Zairi, PhD (Quality Management), University of Salford, United Kingdom 

Alica Grilec, PhD (Economics), University of Split- Croatia, Croatia 

Alimamy Kamara, PhD (Economics), University of North Carolina, USA 

Hajer Mohamed Hassan Morad, Master of Science (Organizational Excellence), Hamdan Bin Mohammed E-University, United Arab Emirates 

Heather Webb, PhD (Business Management), The University of Edinburgh, United Kingdom 

Hector Iweka, PhD (Organization & Mgmnt.), Capella University, United States 

Jaishree Asarpota, Master of Science (Strategic Focus), Heriot-Watt University, United Kingdom 

James Harris, PhD (Business Administration), Grenoble Ecole de Management, France 

Malini Nair, MBA (Marketing Management), Birla Institute of Tech & Science, India 

Mamie Griffin, PhD (Human Resource Management), University of Southern Mississippi, United States 

Mansoor Khwaja, PhD (Commerce & Management Studies), Andhra University, India 

Michael Westlund, MBA (International Management), Thunderbird School of Global Management, United States 

Mohammad Quasem, MBA (Business Administration), Vanderbilt University, United States 

Nathan Kawansson, DBA (Business Administration), Polish Academy of Sciences, Poland 

Nizar Mansour, PhD (Management), Tunis University, Tunisia 

Rasha Abou Samra, PhD (Business Management), British University in Dubai, UAE 

Sean Seery, MBA (International Business), University College Dublin, Ireland 

Shahira El Alfy, PhD (Education), British University in Dubai, United Arab Emirates 

Shaima'a Al Hijawi, Master of Business Administration (Management Information System), Arab Academy for Sci & Tech, Egypt 

Suzan Abuhalawah, Master of Business Administration (Business Administration), Yarmouk University, Jordan 

Tamilselvan Mahalingam, PhD (Management), Bharathiar University, India